“My boss is an idiot. How can I be happy on a team where my own boss doesn’t even perform to my standards?” In this brainy two-part series, I explore the neuroscience behind regulating emotions. This second article focuses on three specific,...
“I’m going to appeal to your intellect for a moment,” the counselor said. Then, he asked me a question. What happened next, has stuck with me all these years: The emotion simply stopped. I quit crying almost instantly, and began to think. In this brainy two-part...
If you want better answers, ask better questions: What my journey from Oslo, Norway to Tulsa, Oklahoma way back when taught me about asking the right question. The art of asking good questions is the most critical sales skill, right next to listening. It is also the...
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